Thank you for your continued patronage of our products.

We have recently discovered that our electric water heater MO-SK003 does not conform to the technical standards stipulated by the Electrical Appliance and Material Safety Law.

We have confirmed that there is no problem under normal use, so we would like to ask our customers who use the target product to continue to use it.

If you use the target product and have any questions regarding this issue, please contact the Customer Support Center below.

＜Product number and lot number of the target product＞

Product No.：MO-SK003
Lot No.：PONo.2020-P-0418、2021-P-0167

The product number and lot number are indicated on the nameplate sticker on the back or bottom of the product.

＜How to deal with this problem＞

We will update the control program and adjust the noise intensity to meet the technical standards.

【Contact Information】
Life on Products, Inc. Customer Support Center

We sincerely apologize for the inconvenience caused to our customers.

In the future, we will be more thorough in product management than ever to prevent similar situations from occurring, so we kindly ask for your continued patronage.